Our order of priority in attending to patients:

  1. Daytime Emergencies
  2. Scheduled Appointments
  3. Walk-in and Late Appointments

Daytime Emergencies

Top priority will always be given to any emergency case. If your pet had a life-threatening illness or accident, you would want the doctor and our staff to focus their immediate attention on saving your pet’s life; therefore, it is not unreasonable to expect delays if an emergency case arrives while you are waiting for your appointment.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, drop-off’ appointments are available. A ‘drop off’ means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off’ sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, he or she will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, cash and personal checks.


Boarding Requirements

All of the following vaccines must be current


  • Rabies (as required by law)
  • Distemper (DA2PP)
  •  Bordetella (kennel cough) With in 6 months
  • Canine Influenza H3N2 & H3N8
  • Fecal exam with the last 6 months
  • Intestinal deworming within the last 30 days


  • Rabies (as required by law)
  • FELV (Feline Leukemia)
  • FVRCP ( Feline distemper)
  • Fecal exam with the last 6 months
  • Intestinal deworming within the last 30 days